Frequently Asked Questions | AA Sign Image, Inc.
Your Complete Guide to Professional Signage Solutions in California
General Signage Questions
What types of signs does AA Sign Image, Inc. design and manufacture?
We design and manufacture LED signs, channel letters, pylon signs, monument signs, lightbox cabinets, and interior commercial signage.
Each sign is built to order in our Stockton, CA facility, ensuring durability, safety, and brand precision.
Are your signs compliant with California building and electrical codes?
Yes. All signage complies with California Building Code (CBC) and California Electrical Code (CEC).
We’re a C-45 Licensed Sign Contractor and UL Certified Manufacturer, guaranteeing every sign meets state and local requirements.
Do you provide design and engineering services?
Absolutely. Our in-house team creates CAD drawings, structural layouts, and 3D visualizations to ensure accuracy and compliance before fabrication.
All designs are engineer-stamped and permit-ready.
How long does it take to complete a signage project?
Most projects are completed within 4–8 weeks, depending on size, materials, and permit processing times.
We handle every stage — design, permitting, manufacturing, and installation — in-house for faster turnaround.
Can you retrofit or repair existing signs?
Yes—lighting repairs, LED conversions, refacing, and structural updates.
Sign Permits & Drawings
Why do I need a permit for my sign?
Permits ensure your sign meets safety, zoning, and electrical standards required by California law.
Installing a sign without a permit can lead to fines or removal orders.
Does AA Sign Image handle the entire permit process?
Yes. We manage the complete permit process, including drawings, structural calculations, engineering stamps, and city submissions.
Our experience with local municipalities helps expedite approvals.
How long does the permit process take?
Typically 2–6 weeks, depending on the jurisdiction and project complexity.
We maintain close communication with city planners to ensure timely approvals.
Do I need a separate permit for electrical signage?
Yes. Electrical signage like LED, lightbox, or illuminated letters requires an additional electrical permit, which our licensed team secures for you.
LED & Illuminated Signs
What are LED signs, and how do they work?
LED signs use light-emitting diodes to display messages, graphics, or video content.
They’re energy-efficient, bright, and programmable — perfect for retail, fuel stations, and corporate environments.
How long do LED signs last?
Our LED systems last 10–12 years under normal conditions, with minimal maintenance required.
We use high-quality modules rated for 50,000–100,000 operational hours.
Are LED signs energy-efficient?
Yes. LEDs consume up to 70% less energy than traditional fluorescent or neon lighting, significantly reducing electricity costs.
Can you integrate LED systems into pylon or monument signs?
Absolutely. We specialize in hybrid designs that combine structural signage with programmable LED displays or message centers.
Can I control my LED display remotely?
Yes. Our LED systems support remote access and content management, allowing you to update messages or visuals from any computer or mobile device.
Pylon, Monument & Lightbox Signs
What’s the difference between a pylon and a monument sign?
Pylon Signs: Tall, pole-mounted structures ideal for highway visibility.
Monument Signs: Ground-level, architectural structures for entrances or business parks.
Both are custom-engineered and permit-approved by our team.
Are lightbox signs suitable for outdoor use?
Yes. Our lightbox (cabinet) signs are weather-resistant and use LED illumination for long-lasting brightness.
They’re perfect for storefronts, plazas, and building exteriors.
Can you manufacture multi-tenant pylon signs?
Yes. We design multi-tenant pylons for shopping centers and commercial developments, complete with individual tenant panels and LED options.
How durable are your monument and lightbox signs?
Each sign is fabricated using aluminum, steel, and acrylic materials tested to withstand wind, sun exposure, and rain.
Installation, Maintenance & Repairs
Do you provide sign installation services?
Yes. Our C-45 licensed installers handle full installation, electrical hookups, and structural mounting statewide.
We also remove and dispose of old signage safely.
How often should signs be maintained?
We recommend quarterly maintenance for illuminated and outdoor signage to ensure safety, brightness, and electrical reliability.
Can you repair signs installed by another company?
Absolutely. We repair all sign types and brands, including LED systems, channel letters, and digital boards — even if we didn’t build them.
Do you offer emergency repairs?
Yes. We offer 24–48 hour emergency service for outages, electrical failures, or storm damage throughout California.
Commercial Outdoor Lighting
What types of outdoor lighting do you install?
We install and maintain parking lot lighting, façade illumination, LED retrofits, and canopy lights for commercial and industrial properties.
Are your lighting systems code-compliant?
Yes. All installations follow NEC, CEC, and OSHA standards, ensuring full compliance and safety.
Do you provide LED retrofits for old lighting systems?
Yes. We upgrade existing lighting to LED systems that reduce energy consumption and improve performance.
How long do outdoor lighting systems last?
With proper maintenance, commercial LED lighting can last 10–15 years, offering consistent brightness and reduced operating costs.
Manufacturing & Engineering
Where are your signs manufactured?
All signs are fabricated in our Stockton, CA facility, using advanced CNC and LED assembly equipment for precision and quality.
Do you offer custom fabrication?
Yes. Every project is built to specification, including custom sizes, materials, and illumination options.
Are your materials sustainable or recyclable?
We use energy-efficient LEDs, aluminum, and recyclable acrylic materials to minimize environmental impact.
Can I visit your facility to see the manufacturing process?
Of course! We welcome clients to schedule a factory tour to see our design and production capabilities in action.
Project Planning & Pricing
How can I request a quote for a new sign?
You can request a free quote online, email us directly, or call our office.
We’ll schedule a site visit and provide a detailed estimate with design and installation options.
What factors affect sign pricing?
Cost depends on size, materials, lighting type, and installation complexity.
We provide transparent, itemized proposals before any work begins.
Do you offer financing or phased projects?
Yes. We can structure projects in phases or connect you with third-party financing partners for larger installations.
What warranties do you offer?
All signs come with manufacturer and workmanship warranties, covering materials, LEDs, and electrical components.
Still Have Questions?
We’re here to help with any part of your signage project — from concept to completion.
Contact our team for personalized assistance and expert advice.